1. Introduction
Agriauto Industries Limited (“AIL”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including when you contact us through our website, Facebook or Instagram pages, WhatsApp Business account, or any online form (including quote request forms) associated with AIL.
By submitting information to us through any of these channels, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
When you request a quote, contact us, or otherwise interact with us online, we may collect:
- Contact details, such as your name, phone number, and email address
- Business or organization name
- Product requirements, such as quantity, specifications, and delivery location
- Any additional information you choose to share with us in the course of the inquiry
We do not knowingly collect sensitive personal information (such as financial account details, health data, or national identity numbers) through these forms.
3. How We Use Your Information
We use the information you provide to:
- Prepare and send formal price quotations
- Respond to inquiries and provide customer support
- Process and fulfill orders
- Maintain records of business communications
- Improve our products, services, and communication with customers
We do not use information collected through a quote request for unrelated marketing purposes without your consent.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Internal AIL staff and sales teams responsible for responding to your inquiry
- Service providers who help us operate our business (for example, WhatsApp Business API providers), solely for the purpose of communicating with you
- Authorities, where required to comply with applicable law or a valid legal process
5. Data Retention and Your Choices
We retain your information only as long as needed to respond to your inquiry or fulfill an order. If you’d like your information removed from our records, contact us and we’ll do so.
6. Third-Party Platforms
When you submit a form through Facebook, Instagram, or WhatsApp, that platform’s own privacy policy also applies to how they handle your data as the platform operator. We encourage you to review Meta’s privacy policy in addition to this one.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at: